1. Tool & System Optimization (30%)

• Ensure sales support tools and systems operate efficiently.
• Identify areas for improvement and implement necessary upgrades.

2. Process Automation & Issue Resolution (30%)

• Develop and maintain automation solutions to optimize workflows.
• Provide technical support and quickly handle issues to minimize downtime.

3. Data Analysis & Cross-functional Collaboration (30%)

• Analyze tool performance and generate reports to improve system effectiveness.
• Collaborate with Sales, Marketing, and IT teams to ensure smooth system integration.

4. Training & User Support (10%)

• Train sales teams and stakeholders on how to use tools effectively to maximize performance.
• Provide ongoing support to ensure technologies are used correctly.

• Bachelor’s degree in Business, Data Analytics, Information Systems, or related fields.
• At least 2–3 years of experience in Sales Operations, CRM, or Technology Systems Management.
• Experience in implementing and optimizing sales automation tools.
• Proficient in basic process automation tools and data analysis tools.
• Strong problem-solving skills and attention to detail.
• Effective communication and cross-functional collaboration skills.
• Good project management skills with flexible task prioritization.
• Proactive, adaptable, and results-oriented.
• Detail-focused with a problem-solving mindset.
• Willing to learn, improve, and work well in a team environment.

• Physical Wellbeing Benefit: General Insurance, Medical check-up, Accident Insurance, Healthcare Insurance
• Emotional Wellbeing Benefit: Company Trip, Year End Party, Aha Hour Activities, Special Day Gifts, Aha Club (Badminton, Soccer)
• Financial Wellbeing Benefit: Workplace Relocation, 13th Month Salary, PP Appreciate, Annual Leave Remain