Monitor, analyze, and ensure the achievement of key driver-related operational KPIs on a daily, weekly, and monthly basis.
Execute and update operational plans and periodic performance reports.
Manage the headcount and performance of the driver fleet across daily operations and campaigns, including freelancers, core driver teams, and dedicated fleets for key accounts.
Work directly with drivers to collect insights, identify pain points, and propose data-driven solutions for improvement.
Optimize and enhance driver operational processes to improve overall efficiency.
Develop incentive schemes and policies to boost driver productivity and engagement with the platform.
Research market trends and driver behavior to recommend effective strategies for driver supply and operational efficiency.
Collaborate closely with cross-functional teams such as Business Development, Key Account Management, Customer Service, Driver Acquisition, Quality Assurance, and Data Analytics to support seamless operations.
Participate in the execution of strategic initiatives and new projects aligned with company direction.

Bachelor's degree in Supply Chain Management, Operations Management, or a related field.
1–2 years of experience in e-commerce or logistics operations.
Proven track record in driving operational improvements.
Strong analytical mindset with a keen eye for data and performance metrics.
Excellent cross-functional collaboration skills, with a proactive and decisive approach to problem-solving.
Strong problem-solving and data-driven decision-making skills.
Proficient in Excel or equivalent tools; familiarity with SQL or Python is a plus.

15 days off/year, providing working equipment when becoming an official member
13th month salary, annual performance bonus
Social Insurance, Health insurance
Young, dynamic environment, work hard, play hard.
Work in a leading company in the field of operational technology
Working location: 1st Floor, Rivera Park Building, 7/28 Thanh Thai, Ward 24, District 10, HCM