[HCM] Operations Analyst Specialist

Location
Hồ Chí Minh
CashMoney
Negotiation
TimeCircle
11/07/2025

Job description

1. Reporting & Data Analysis (40%)

  • Develop and maintain data-mart systems to support performance reporting and policy evaluation.
  • Design and build dashboards based on business requirements (e.g., Metabase, Data Studio).
  • Collaborate with departments to standardize metric definitions and ensure data consistency across teams.
  • Automate recurring data report flows (daily/weekly/monthly).

2. Performance Evaluation & Experimentation (30%)

  • Coordinate with specialized teams to design policy experiments (e.g., A/B tests, canary launches, regional/user-based pilots).
  • Analyze experimental results using quantitative methods (e.g., lift, uplift, ROI, retention impact).
  • Provide data-driven recommendations for policy or operational decision-making.

3. Knowledge & Documentation (30%)

  • Standardize and maintain documentation related to reporting systems, data-marts, experiment logic, and dashboard usage guides.
  • Establish knowledge repositories, checklists, and internal wikis for data practices and analytical methodologies.
  • Collaborate with team members to ensure knowledge transfer, cross-departmental learning, and proper training.
     

Job requirement

  • Bachelor’s degree in Data Analytics, Information Systems, Statistics, Economics, or related fields.
  • Minimum of 2 years of experience in data analysis and building reporting systems.
  • Proficient in SQL and analytical tools such as BigQuery, Metabase, Google Sheets; familiarity with Python or R is a plus.
  • Experience with Data Warehousing, Data-mart structures, and ETL processes.
  • Strong understanding of A/B testing, causal inference, and effectiveness modeling.
  • Ability to present and visualize data clearly and intuitively.
  • Strong skills in documentation, knowledge sharing, and process communication.
  • Systematic thinking, attention to detail, and a mindset for continuous improvement.
  • Proactive, capable of cross-functional collaboration and handling multiple projects simultaneously.
  • Fluency in English is a plus.

Benefit

  • Social Insurance & Generali Health Insurance.
  • Annual health check at a reputable hospital.
  • Annual travel, team building, year-end party.
  • Annual Performance Bonus.
  • Excellent and competitive salary with 13th-month salary.
  • Startup environment, young, dynamic, work hard, play hard.
  • Working time: 5 days/week and flexible according to job positions.
  • Location: 7/28 Thanh Thai str, Ward 14, District 10, HCMC.