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Cần giao hàng đặt Ahamove

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AhaFood.AI - DAD 1

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AhaFood.AI -DAD 3

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HAN AhaFood.Ai

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HAN AhaFood.AI 2

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HAN AhaFooo.AI 4

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AhaFood_SGN 0

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AhaFood _SGN1

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Phạm Vũ Hương Giang

Mai Nguyen Khanh Duyen

Nguyễn Trần Trọng

Nguyễn Hoàng Tâm

Đặng Huyền Trân

Vũ Mạnh Khải

nguyễn thị binh minh

Lê Thị Diệu My

Trần Hoàng Huyền Trân

Nguyễn Hoàng Hân

LE THI YEN NHI

Nguyễn Thu Hà

Nguyễn Gia Huy

Tạ Đào Phương Thảo

Tạ Vinh An

Phùng Anh Huy

Lê Nhật Phi

Nguyễn Khánh Linh

Duy Duong

Nguyễn Thị Hồng Diễm

Harry Nguyen

Nguyễn Bội Ngọc

Nhân viên chính thức

1. Data Analysis &amp; Reporting (50% Weight) Collect, analyze, and report data from customer touchpoints (Chat, Email, Call) to identify emerging trends and service improvement opportunities.Develop and maintain automated dashboards and comprehensive reports to facilitate data-driven decision-making for management.2. Process Optimization &amp; Technology Integration (30% Weight) Research and propose innovative technological solutions to reduce manual workload and enhance overall productivity.Streamline workflows to improve total operational efficiency across the Contact Center.Coordinate with cross-functional departments to ensure consistency in customer approach and service quality.Train and guide the Contact Center team on leveraging data insights to optimize daily performance.3. Risk &amp; Fraud Management (20% Weight) Construct detailed reports on risk assessment and fraud analysis.Support special projects by providing actionable insights and solutions to mitigate risks and fraud-related issues.

Hồ Chí Minh

[HCM] Business Analyst (Contact Center)

[HCM] Business Analyst (Contact Center)

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