• Track and analyze operational KPIs to drive continuous improvement
• Execute weekly/monthly operational plan/report
• Identify bottlenecks and develop data-driven solutions
• Optimize and standardize service level agreements (SLAs)
• Develop and enhance standard operating procedures (SOPs)
• Coordinate with other departments: Business Development, Key Account, Customer Service, Driver Onboarding, Quality Management, Data Analysis,...to receive information as well as process requests from them
• Develop strategies to enhance Key Account satisfaction
• Research information from the market, customers, drivers, competitors,...then transform raw data into insights to improve Ahamove’s performance

• Bachelor in Supply Chain/Operations Management or related fields
• 1-2 years of experience in e-commerce/logistics
• Proven track record in operational excellence
• Strong analytical and problem-solving abilities
• Expertise in strategic planning and implementation
• Proficient in using Excel, Google Docs, knowing about SQL, Python, etc. is an advantage

● Social Insurancel, PVI Health Insurance;

● Annual health check at a reputable hospital;

● Annual travel, team building, year-end party;

● Annual Leave: 12 days

● Startup environment, young, dynamic, work hard, play hard;

● Working time: 5 days/week and flexible according to job positions.

● Working location: Rivera Park Building, 7/28 Thanh Thai, Ward 14, Dictrict 10, HCMC