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CHỦ SHOP CUỐI NĂM

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AhaFood.AI - DAD 1

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AhaFood.AI - DAD 2

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AhaFood.AI -DAD 3

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HAN AhaFood.Ai

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HAN AhaFood.AI 2

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HAN AhaFood.AI 3

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HAN AhaFooo.AI 4

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AhaFood _DAD 4

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AhaFood _DAD 5

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AhaFood _SGN2

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AhaFood _DAD 6

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AhaFood _SGN 09

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AhaFood.AI - DAD 11

Lê Thị Thanh Thảo

Nguyen Kim Vy

Lao Cảnh Khánh

Daniel Lehr

NGÔ THIÊN VĨ

Phạm Ngọc Thảo Vy

Tran Ngo Bao Tran

Cao Xuân Khánh

Nguyễn Anh Duy

PHẠM THUỲ HIÊN

Đặng Hoàng Huỳnh Châu

Từ Gia Nghi

trần minh bưu

NGUYỄN KHẮC BÌNH

Nguyễn Thị Minh Thư

Lê Trung Hiếu

Ngô Vân Phụng

Nguyễn Bích Hạnh Thi

Dương Huỳnh Trâm

Nhân viên chính thức

<ul><li>Service Quality Management: Ensure the quality of service within the Customer Service department, covering both the Contact Center Team and the Complaint Management Team.</li><li>Monitoring and Analysis: Evaluate, monitor, and compile data from calls (call metrics), and propose necessary measures to maintain service standards and quality.</li><li>Collaboration &amp; Implementation: Coordinate with Team Leaders, Managers, and Staff to develop and implement quality improvement initiatives.</li><li>Documentation &amp; Development: Develop KPIs, targets, and training materials for skill development programs.</li><li>Training Involvement: Participate in and facilitate staff training and re-training sessions.</li><li>Reporting &amp; Strategy: Report on service performance and propose strategies for continuous improvement.</li><li>Other Duties: Perform other duties as required by the line manager.<br>&nbsp;</li></ul>

Hồ Chí Minh

[HCM] Quality Assuarance Specialist (Six-month Contract)